A message from UW Ob-Gyn Professor and Chair Laurel W. Rice, MD
Please join me in congratulating Klaus Diem, MD, professor and vice chair of the University of Wisconsin Department of Obstetrics and Gynecology, who was recently named co-medical director for the Meriter-UnityPoint mother/baby service line alongside Dr. Jamie Limjoco from Neonatology. This service line was formed through a joint operating agreement between American Family Children’s Hospital (AFCH) and Meriter-UnityPoint with the goal of improving patient care and making Madison a regional destination for mothers and babies.
While this is an important new role for Dr. Diem, it will only add to the long list of vital contributions that he has and will continue to make to UW Ob-Gyn.
Dr. Diem serves as vice chair for finance and clinical operations for UW Ob-Gyn, and in this role he keeps an objective and watchful eye over all financial aspects of the department’s resources, without personal bias. He understands budgets, compensation plans, and funds flow at departmental and organizational levels in a way equal to that of a CFO. As a leader, he takes care that decisions are made democratically and not until input from all stakeholders have been heard.
Dr. Diem took over the Clinical Operations Committee chairmanship in November of 2014 and in that role has not only immersed himself in our Avatar patient satisfaction scores and Academic Advancement Agreement (AAA) metrics, but even more importantly he took tangible steps to charter a course of constant improvement within the clinical realm. Toward that end he has researched several learning modules that will empower clinicians to take the patient care experience in to their own hands, and worked closely with clinic staff and management to improve aspects of patient care that clinician’s do not touch.
Under Dr. Diem’s charge, the clinic operations committee has grown to include representation from all UW Ob-Gyn divisions. He is thoughtful and data-driven in all decisions, especially with operations equipment and costs that come from our department’s budget. He spends our department’s money as if it were his own.
Dr. Diem is second to none in his patient-centered care and decision making, intelligence, and commitment to the success of our department. He is a thoughtful and strategic decision maker and negotiator. We are all very fortunate to have him as a leader in our department.
Congratulations, Dr. Diem!